Frequently Asked Questions
Everything you need to know about our signature softness and service.
What makes LAKE pajamas different from other brands?
Our pajamas are crafted from the highest quality Pima cotton and Modal fabrics, designed to be breathable, incredibly soft, and durable for long-lasting comfort.
How should I care for my LAKE pajamas to prevent shrinking?
To maintain the fit and softness, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid high heat in the dryer to preserve the natural fibers.
What is your return policy for domestic orders?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long will it take for my order to ship?
Standard shipping typically takes 5-7 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs duties.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our customer service team immediately if you need to modify your order.